luna99 Jurisdiction Notice

Our services on luna99 are available only in jurisdictions where local law permits online gaming and sportsbook activity. We do not offer our platform in regions where such services are prohibited. Users are responsible for verifying that their access to and use of luna99 comply with the laws of their own jurisdiction.

This notice explains the legal framework within which we operate luna99, the eligibility requirements for account holders, and your obligations as a user. We take jurisdiction compliance seriously and expect the same from everyone who accesses our platform.

Service availability and jurisdiction restrictions on luna99

luna99 operates as an online gaming and sportsbook platform. We are not licensed by any single government or regulator. Instead, we operate under the legal frameworks that apply in the jurisdictions where our users are located. If your jurisdiction prohibits online wagering, we do not offer our services to you. It is your responsibility to determine whether luna99 is legal where you are.

We monitor access patterns and may restrict or suspend accounts if we detect activity from prohibited jurisdictions. This is not a penalty — it is a compliance measure. If you believe your account has been restricted in error, contact our support team.

Account eligibility and user obligations on luna99

To open an account on luna99, you must be of legal age in your jurisdiction and must not be a resident of any territory where our services are prohibited. During account registration, you confirm that you meet these requirements. We verify your identity through KYC (Know Your Customer) documents — your national ID, passport, or other government-issued credential — to ensure compliance.

You are solely responsible for ensuring that your use of luna99 complies with local law. We provide the platform; you make the choice to use it. If you are unsure whether luna99 is legal in your area, consult a local legal advisor before opening an account.

Payment methods and local law on luna99

We support payment methods commonly used in Indonesia and Southeast Asia — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet for e-wallets, and mobile banking, local payment, online payment, e-wallet for bank transfers. These payment channels are available to users in jurisdictions where our services are permitted. If you attempt to deposit from a prohibited region, your transaction may be declined by your payment provider or by luna99.

Withdrawals follow the same principle. We process withdrawal requests only to payment methods and jurisdictions where the transaction is legal. If your withdrawal is delayed or declined, it may be because our compliance team has flagged your account for jurisdiction review.

Deposits on luna99

Available via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers. Transactions may be declined if your location is prohibited.

Withdrawals on luna99

Processed only to payment methods and jurisdictions where the transaction is legal. Delays may indicate compliance review.

Account verification

KYC documents confirm your identity and jurisdiction eligibility. Verification is required before your first withdrawal.

Data, privacy, and legal requests on luna99

We collect and store account data — your name, identity documents, payment history, and betting activity — in accordance with our privacy policy. This data may be requested by law enforcement or regulatory authorities in jurisdictions where we operate or where our users are located. We comply with legal requests to the extent required by law.

We do not voluntarily share user data with third parties. However, if a court order or regulatory demand is issued, we will provide the information requested. Users should be aware that their account activity on luna99 may be subject to legal scrutiny in their own jurisdiction.

Prohibited activities and account suspension on luna99

We reserve the right to suspend or close any account that we believe violates local law or our terms of service. Prohibited activities include accessing luna99 from a jurisdiction where our services are illegal, using false identity documents during KYC verification, or attempting to circumvent our compliance controls.

If your account is suspended for jurisdiction reasons, you may request a review. Contact our support team with documentation showing that you are in a permitted jurisdiction. We will investigate and respond within ten business days.

Contact luna99 for legal inquiries

If you have questions about whether luna99 is available in your jurisdiction, or if you need clarification on our legal obligations, contact our support team. We are available in English and can assist users from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other regions where our services are permitted.

Our commitment to jurisdiction compliance on luna99

We operate luna99 with the understanding that legal compliance is not optional. We do not offer our services in prohibited jurisdictions. We verify user identity and location. We comply with legal requests from authorities. We suspend accounts that violate local law.

Your use of luna99 is conditional on your compliance with local law. If you access luna99 from a jurisdiction where it is prohibited, you do so at your own legal risk. luna99 is not responsible for any legal consequences you may face as a result of using our platform in violation of local law.

This notice may be updated as regulations evolve or as we expand or restrict our service in specific regions. Check this page regularly for changes. Your continued use of luna99 after any update means you accept the revised notice.